Terms of service

Terms of Service

1. Overview

Welcome to Mio Crafts. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.

2. Products and Customization

All our items are handmade or customized. Please ensure that all personalization details (such as names, numbers, or designs) are correct before submitting your order.
Mio Crafts is not responsible for errors in spelling or information provided by the customer.

3. Orders and Payments

All prices are listed in USD. Payment must be completed at checkout for your order to be processed.
We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

4. Shipping

Processing and shipping times are stated on each product page. We are not responsible for delays caused by postal services, customs, or incorrect addresses provided by customers.

5. Refunds and Replacements

Please refer to our Refund Policy for detailed information on returns, replacements, and damaged products.
Custom and personalized items cannot be refunded unless they arrive damaged or incorrect.

6. Intellectual Property

All designs, images, and content on this website are the property of Mio Crafts. You may not copy, reproduce, or use our materials without written permission.

7. Limitation of Liability

Mio Crafts shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website.

9. Contact Information

If you have any questions about these Terms, please contact us at:

miotags01@gmail.com